BJ’s Raw Pet Food automatically schedules all subscriptions to process Friday and ship orders out Mondays and Tuesdays. We give subscribers the option to opt out of this. If you choose to opt out of our renewal service, BJ’s Raw Pet Food is not responsible for any damaged goods or products. We ensure that all orders arrive frozen by processing Friday and shipping Mondays and Tuesdays. Choosing to opt-out means, you understand BJ’s Raw Pet Food is not responsible for any thawed orders.