Shipping and Local Pickup Details

If you order online please specify which location you will want to pick up. If you want to order by phone, call the pickup location directly.

BJ's Shipping
Pet and Equine Shop1937 Main St, Lancaster, PA 17602717-445-5323
Rocky Springs Farm1518 Millport Rd, Lancaster PA 17602717-945-4893

Return Policy

If orders are returned within 30 days of purchase (shipping paid by the customer), a full refund of the purchase order will be given (not including shipping costs). Not including custom orders.

Shipping Information

**ATTN: ZONE 4, Our western orders are only shipping on Monday and Tuesdays and the order must be in before 10 AM to ship the same day!

At BJ’s Raw Pet Food we strive to provide you with the best shipping rates possible. Our smallest containers of food are 2 lbs each so our boxes tend to be large and heavy! We also ship the food quickly so your food arrives as fresh as when it left our hands. We ship with insulation and ice to ensure quality! Below are our shipping zones and a break out of the cost of shipping. We provide great discounts for orders of $165.00 or more!

Zone 1
StateOrders over $165Standard Rate
ConnecticutFree Shipping Over $165.00Purchase UNDER $75
$29 Shipping

Purchases OVER $75
$19 Shipping
Delaware
Maryland
New Jersey
New York
Ohio
Pennsylvania
Virginia
West Virginia
Zone 2
StateOrders over $165Standard Rate
AlabamaFree Shipping Over $165.00Purchase UNDER $75
$39 Shipping

Purchases OVER $75
$29 Shipping
Florida
Georgia
Indiana
Kentucky
Maine
Massachusetts
Michigan
New Hampshire
North Carolina
Rhode Island
South Carolina
Tennessee
Vermont
Zone 3
StateOrders over $165Standard Rate
ArkansasFree Shipping Over $165.00Purchase UNDER $75
$39 Shipping

Purchases OVER $75
$29 Shipping
Colorado
Illinois
Iowa
Kansas
Louisiana
Minnesota
Mississippi
Missouri
Nebraska
Oklahoma
South Dakota
Texas
Wisconsin
Wyoming
Zone 4
StateOrders over 40lbsStandard Rate
Arizona After the first 40lbs,
every additional 40lbs add $25 to shipping
Purchase UNDER 40lb
$29 Shipping
California
Idaho
Montana
Nevada
New Mexico
North Dakota
Oregon
Utah
Washington
Alaska
Hawaii

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Why subscribe to BJs Raw Pet Food?

BJ’s Raw Pet Food subscriptions save precious time, energy, and money while keeping your precious animals happy and healthy. Our subscription system allows you to set up a recurring order, based on your timetable, for any of the products in our store. Not only does this make sure that your pet food will always arrive on time, but we also offer a 5% discount on all subscriptions, giving you ongoing savings on all subscription orders!