Shipping and Local Pickup Details
If you order online please specify which location you will want to pick up. If you want to order by phone, call the pickup location directly.
| Pet and Equine Shop | 1937 Main St, Lancaster, PA 17602 | 717-445-5323 |
| Rocky Springs Farm | 1518 Millport Rd, Lancaster PA 17602 | 717-945-4893 |
Return Policy
If orders are returned within 30 days of purchase (shipping paid by the customer), a full refund of the purchase order will be given (not including shipping costs). Not including custom orders.
Shipping Information
**ATTN: ZONE 4, Our western orders are only shipping on Monday and Tuesdays and the order must be in before 10 AM to ship the same day!
At BJ’s Raw Pet Food we strive to provide you with the best shipping rates possible. Our smallest containers of food are 2 lbs each so our boxes tend to be large and heavy! We also ship the food quickly so your food arrives as fresh as when it left our hands. We ship with insulation and ice to ensure quality! Below are our shipping zones and a break out of the cost of shipping. We provide great discounts for orders of $165.00 or more!
| Zone 1 | ||||
| State | Orders over $165 | Standard Rate | ||
| Connecticut | Free Shipping Over $165.00 | Purchase UNDER $75 $29 Shipping – Purchases OVER $75 $19 Shipping | ||
| Delaware | ||||
| Maryland | ||||
| New Jersey | ||||
| New York | ||||
| Ohio | ||||
| Pennsylvania | ||||
| Virginia | ||||
| West Virginia | ||||
| Zone 2 | ||||
| State | Orders over $165 | Standard Rate | ||
| Alabama | Free Shipping Over $165.00 | Purchase UNDER $75 $39 Shipping – Purchases OVER $75 $29 Shipping | ||
| Florida | ||||
| Georgia | ||||
| Indiana | ||||
| Kentucky | ||||
| Maine | ||||
| Massachusetts | ||||
| Michigan | ||||
| New Hampshire | ||||
| North Carolina | ||||
| Rhode Island | ||||
| South Carolina | ||||
| Tennessee | ||||
| Vermont | ||||
| Zone 3 | ||||
| State | Orders over $165 | Standard Rate | ||
| Arkansas | Free Shipping Over $165.00 | Purchase UNDER $75 $39 Shipping – Purchases OVER $75 $29 Shipping | ||
| Colorado | ||||
| Illinois | ||||
| Iowa | ||||
| Kansas | ||||
| Louisiana | ||||
| Minnesota | ||||
| Mississippi | ||||
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| Nebraska | ||||
| Oklahoma | ||||
| South Dakota | ||||
| Texas | ||||
| Wisconsin | ||||
| Wyoming | ||||
| Zone 4 | ||||
| State | Orders over 40lbs | Standard Rate | ||
| Arizona |
After the first 40lbs, every additional 40lbs add $25 to shipping | Purchase UNDER 40lb $29 Shipping | ||
| California | ||||
| Idaho | ||||
| Montana | ||||
| Nevada | ||||
| New Mexico | ||||
| North Dakota | ||||
| Oregon | ||||
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| Washington | ||||
| Alaska | ||||
| Hawaii | ||||